Supernormal
AI notetaker that generates formatted meeting notes with sections, action items, and key decisions.
Quick take
A solid, security-forward notetaker with a smart agentic direction and a fair price, worth shortlisting, but validate transcription accuracy on your own accents and confirm the credit model fits your volume before committing.
Supernormal scorecard
How we gradeA capable, security-conscious notetaker with a credible pivot toward agentic outputs and buyer-friendly pricing, held back by a commoditized market and thin independent validation.
Overview
Supernormal is an AI meeting assistant founded in 2020 by Colin Treseler and Fabian Perez that records, transcribes, and summarizes meetings, then turns that context into finished work like emails, briefs, and presentations. It captures meetings without sending a bot into the call and prices on shared team credits rather than per seat. The company is Stockholm-based, remote-first, and has raised $12.9M, including a $10M Balderton-led seed in 2023.
Strengths & limitations
Strengths
- +Notes are polished and ready to share
- +Good template system for recurring meetings
- +Clean, simple interface
Limitations
- –Less useful if you need full transcripts
- –Smaller team, slower feature releases
- –Limited conversation analytics
Pricing
Free gives 15 monthly credits (5/day cap) with botless notes and MCP. Team at $20/month ($216/year) removes daily limits, adds credit rollover up to two years, and unlimited seats sharing credits. Business at $40/month ($432/year) adds SSO, audit logs, retention controls, and admin visibility. The April 2026 shift to a credit model can complicate cost prediction for heavy users.
Who it's for
Small-to-midsize teams that want bot-free meeting capture, predictable non-per-seat pricing, and outputs beyond raw notes, plus security-sensitive buyers who need HIPAA, GDPR, and SOC 2 on a budget tier. Less ideal for heavy transcription users needing deep editing or strong multi-accent accuracy.
Verdict
B+ · 81/100A solid, security-forward notetaker with a smart agentic direction and a fair price, worth shortlisting, but validate transcription accuracy on your own accents and confirm the credit model fits your volume before committing.
Key features
- Structured AI meeting notes
- Auto-formatted sections and headers
- Action item extraction
- CRM and project tool integrations
- Custom note templates
Frequently asked questions
Does Supernormal join my meeting with a bot?
No. It captures meetings via a desktop app running in the background, with no bot joining the call.
Is Supernormal HIPAA compliant?
Yes. It states SOC 2, GDPR, and HIPAA compliance, with AES-256 at rest and TLS 1.2+ in transit.
Does it train AI on my meeting data?
No, per its security page.
How much does Supernormal cost?
Free $0, Team $20/month, and Business $40/month, with annual discounts. Billing is credit-based, not per seat.
Where is the company based?
Stockholm, Sweden, remote-first with a US presence. It was founded in 2020.