Zoom vs Microsoft Teams
An independent, side-by-side comparison to help you pick the right tool. Pricing, features, strengths, and trade-offs.
Free (40 min limit) / Pro $13.33/mo / Business $21.99/mo
Public (NASDAQ: ZM)
Free / Essentials $4/user/mo / Business Basic $6/user/mo
User ratings
4.5/5
on G2 (55990 reviews)
74% satisfaction
Not yet rated on G2
Source: G2.com. Ratings may change over time.
At a glance
| Zoom | Microsoft Teams | |
|---|---|---|
| Pricing | Free (40 min limit) / Pro $13.33/mo / Business $21.99/mo | Free / Essentials $4/user/mo / Business Basic $6/user/mo |
| Type | Video Conferencing | Video Conferencing |
| G2 Rating | 4.5/5 (55990 reviews) | — |
| Team Size | 5,001-10,000 | — |
| Funding | Public (NASDAQ: ZM) | — |
Feature comparison
| Feature | Zoom | Microsoft Teams |
|---|---|---|
| HD video and audio | — | |
| AI Companion for summaries and coaching | — | |
| Breakout rooms | — | |
| Cloud recording | — | |
| Whiteboarding and apps | — | |
| Video meetings and webinars | — | |
| Microsoft 365 integration | — | |
| Copilot AI assistant | — | |
| Channels and chat | — | |
| File collaboration | — |
What makes each tool different
Zoom
Zoom is the default meeting platform for most businesses. Its AI Companion adds meeting summaries, smart recordings, and an AI assistant across meetings, chat, and email. The massive ecosystem of integrations and reliability at scale keep it dominant.
Microsoft Teams
Teams wins when organizations are already on Microsoft 365. Its deep integration with Outlook, SharePoint, OneDrive, and the entire Microsoft ecosystem makes it the natural choice for enterprises. Copilot AI features are rapidly expanding.
Strengths and weaknesses
Strengths
- Industry standard with massive adoption
- Reliable at scale
- Rich ecosystem of integrations
Weaknesses
- AI features require paid plans
- Zoom fatigue is a real brand issue
- Security concerns from early pandemic era linger
Strengths
- Bundled with Microsoft 365 at no extra cost
- Deep integration with Microsoft ecosystem
- Strong enterprise admin controls
Weaknesses
- Can feel bloated and complex
- Video quality trails Zoom
- Copilot requires additional licensing
Try both and decide
The best way to choose is to test each tool with your own workflow. Most offer free tiers or trials.