Otter.ai vs Fireflies.ai
An independent, side-by-side comparison to help you pick the right tool. Pricing, features, strengths, and trade-offs.
Free / Pro $16.99/mo / Business $30/mo
$63M total
Free / Pro $18/mo / Business $29/mo
$19M total
User ratings
4.4/5
on G2 (464 reviews)
75% satisfaction
4.7/5
on G2 (736 reviews)
93% satisfaction
Source: G2.com. Ratings may change over time.
At a glance
| Otter.ai | Fireflies.ai | |
|---|---|---|
| Pricing | Free / Pro $16.99/mo / Business $30/mo | Free / Pro $18/mo / Business $29/mo |
| Type | AI Notetaker | AI Notetaker |
| G2 Rating | 4.4/5 (464 reviews) | 4.7/5 (736 reviews) |
| Team Size | 101-250 | 51-100 |
| Funding | $63M total | $19M total |
Feature comparison
| Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Real-time transcription | — | |
| OtterPilot auto-join | — | |
| AI meeting summary | — | |
| Action item extraction | — | |
| Slack and Salesforce integrations | — | |
| Auto-join and record meetings | — | |
| AI-powered search across meetings | — | |
| AskFred conversation chatbot | — | |
| Topic tracker and sentiment analysis | — | |
| CRM integrations | — |
What makes each tool different
Otter.ai
Otter pioneered the real-time transcription space and remains one of the most recognized names. Its OtterPilot auto-joins meetings and generates live summaries, action items, and searchable transcripts across Zoom, Teams, and Google Meet.
Fireflies.ai
Fireflies stands out with its conversation intelligence features, letting teams search across all past meetings using AI. Its AskFred chatbot answers questions about meeting history, and the topic tracker surfaces trends across calls.
Strengths and weaknesses
Strengths
- Generous free tier with 300 minutes/mo
- Strong real-time transcription accuracy
- Works across all major meeting platforms
Weaknesses
- Bot presence can feel intrusive to attendees
- Limited language support outside English
- Enterprise pricing jumps significantly
Strengths
- Strong search and analytics across meeting history
- Wide integration ecosystem (50+ apps)
- Good multi-language support
Weaknesses
- Free tier limited to 800 mins storage
- Transcription accuracy lags behind Otter for accents
- UI can feel cluttered
Try both and decide
The best way to choose is to test each tool with your own workflow. Most offer free tiers or trials.