Supernormal

AI agents for agencies and client work that turn meetings into decks, docs, and spreadsheets, starting from a free botless notetaker.

Pricing Free / Team $20/mo monthly ($18 annual) / Business $40/mo monthly ($36 annual); 50 shared credits/mo, no per-seat fee

Category Notetakers & Recording

Founded 2020

HQ Stockholm, Sweden and New York, USA

Quick take

A solid, security-forward notetaker with a smart agentic direction and a fair price, worth shortlisting, but validate transcription accuracy on your own accents and confirm the credit model fits your volume before committing.

Supernormal scorecard

How we grade

B+ 81/100

Overall grade

A capable, security-conscious notetaker with a credible pivot toward agentic outputs and buyer-friendly pricing, held back by a commoditized market and thin independent validation.

Idea A- A botless, no-per-seat notetaker pivoting to meeting-to-finished-work agents is a clear, defensible angle.

Brand B+ Clean identity and a memorable "no bot on calls" position with a visibly active CEO, but thin independent press.

Product B+ Solid transcription, action items, and a cross-platform desktop app; editing depth and accent handling lag.

Market fit B Real demand but a commoditized category; differentiators help but are not moats.

Adoption B- A large self-claimed user base undercut by low third-party review volume and weak retention signals.

Features B+ Botless capture, MCP, multi-output agents, and SSO and audit on the Business tier; the credit model adds complexity.

Security A- SOC 2, GDPR, HIPAA with BAA, AES-256/TLS, no training on paid-plan data, and SSO and audit logs on Business.

Value B $20 Team with shared credits and no per-seat is competitive, but credit caps may frustrate heavy users.

Overview

Supernormal is an AI meeting assistant founded in 2020 by Colin Treseler and Fabian Perez that records, transcribes, and summarizes meetings, then turns that context into finished work like emails, briefs, and presentations. It captures meetings without sending a bot into the call and prices on shared team credits rather than per seat. The company is based in Stockholm and New York and has raised $12M, including a $10M Balderton-led seed in 2023.

Strengths & limitations

Strengths

+Notes are polished and ready to share
+Good template system for recurring meetings
+Clean, simple interface

Limitations

–Less useful if you need full transcripts
–Smaller team, slower feature releases
–Limited conversation analytics

Pricing

FreeTeam $20mo monthly ($18 annual)Business $40mo monthly ($36 annual); 50 shared creditsmo, no per-seat fee

Free gives 15 monthly credits (5/day cap) with botless notes and MCP. Team at $20/month ($216/year, or $18/month billed annually) includes 50 credits per month, removes daily limits, adds credit rollover up to two years, and unlimited seats sharing credits. Business at $40/month ($432/year, or $36/month billed annually) includes 50 credits per month and adds SSO, audit logs, retention controls, and admin visibility. The credit model can complicate cost prediction for heavy users.

Who it's for

Small-to-midsize teams that want bot-free meeting capture, predictable non-per-seat pricing, and outputs beyond raw notes, plus security-sensitive buyers who need HIPAA, GDPR, and SOC 2 on a budget tier. Less ideal for heavy transcription users needing deep editing or strong multi-accent accuracy.

Verdict

B+ · 81/100

Follows our review methodology

· Last reviewed October 2026

Key features

Botless meeting capture (Mac and Windows desktop app)
Structured AI meeting notes
AI slides, documents, spreadsheets and images from meetings
Templates that run on meeting notes
MCP server

Frequently asked questions

Does Supernormal join my meeting with a bot?

No. It captures meetings via a desktop app running in the background, with no bot joining the call.

Is Supernormal HIPAA compliant?

Yes. It states SOC 2, GDPR, and HIPAA compliance, with AES-256 at rest and TLS 1.2+ in transit.

Does it train AI on my meeting data?

On paid plans, no: its security page says paid-plan data is excluded from training AI models, ours or anyone else's. The page does not make that promise for the free plan.