Dialpad Meetings

AI-powered video meetings built into the Dialpad unified communications platform.

Pricing Free / Business $20/user/mo

Category Video Conferencing

Dialpad Meetings scorecard

How we grade

B- 70/100

Overall grade

Native AI meetings best as part of the Dialpad suite.

Idea B Native AI meetings inside a UCaaS suite, decent angle.

Brand B Dialpad recognized in UCaaS, meetings less so.

Product B Built-in AI transcription, standalone tool is basic.

Market fit B Best for existing Dialpad platform customers.

Adoption B- Tied to Dialpad base, modest standalone use.

Features B- Fewer features than Zoom, relies on the suite.

Security B Standard UCaaS enterprise posture.

Value B Reasonable inside Dialpad, weak as a standalone buy.

Strengths & limitations

Strengths

+AI transcription built in natively
+Part of full UCaaS platform
+Good for Dialpad customers

Limitations

–Standalone meeting tool is basic
–Fewer features than Zoom
–Requires Dialpad ecosystem buy-in

What makes Dialpad Meetings different

Dialpad Meetings provides AI transcription and summaries natively within video calls, without needing a separate notetaker bot. As part of the Dialpad UCaaS platform, it integrates with phone, messaging, and contact center.

Follows our review methodology

· Last reviewed April 2026

Key features

AI-powered video meetings
Built-in transcription
AI meeting summaries
Dialpad platform integration
Screen sharing and recording

Alternatives to Dialpad Meetings

Zoom

Free (40 min limit) / Pro $14.16/user/mo annual ($16.99 monthly) / Business $18.33 annual ($21.99 monthly) / Enterprise custom

4.5

Microsoft Teams

Free / Teams Essentials $4/user/mo / M365 Business Basic $7/user/mo (paid yearly)

Google Meet

Free / Workspace Business Starter (USD not confirmed; EUR 6.80/user/mo from Austria) / Business Standard $14/user/mo

Cisco Webex

Free (40 min, 100 attendees) / Webex Meet $14.50/user/mo monthly ($12 annual) / Webex Suite $25 monthly ($22.50 annual) / Enterprise custom

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