Notetakers & Recording comparison

Recall.ai vs MeetingBaaS

An independent, side-by-side comparison to help you pick the right tool. Pricing, features, strengths, and trade-offs.

Which should you pick?

Pick Recall.ai for published compliance (SOC 2, ISO 27001, HIPAA), a US data region and six platforms. Pick MeetingBaaS for lower prepaid pricing, EU-only hosting and the option to self-host its source-available core.

Checked October 4, 2026 against each vendor's own pages. Cost math for every bot API is in the meeting bot API price tracker.

Which is better for enterprise, Recall.ai or MeetingBaaS?

Recall.ai on compliance: it publishes SOC 2, ISO 27001:2022 and HIPAA, and sells a BAA, SSO and uptime guarantees on Enterprise, with US, EU and Japan regions. MeetingBaaS hosts everything in the EU. Its security page names SOC 2 controls and links a Vanta trust center we could not read; the only SOC 2 attestation it states is its cloud providers', and we found no ISO 27001 or HIPAA claim for MeetingBaaS itself. It does let you self-host its core for internal use and send recordings to your own S3 storage on every plan.

Sources: Recall.ai pricing, Recall.ai regions, MeetingBaaS security, MeetingBaaS license, MeetingBaaS pricing

Which is better for startups, Recall.ai or MeetingBaaS?

MeetingBaaS has 8 free hours, no sales call and prepaid tokens that never expire, and costs $441 to $504 at 1,000 hours. Recall.ai's startup program brings approved early-stage startups to $0.25 per hour for their first 10,000 hours; without approval, Recall.ai costs $650 at that volume.

Sources: MeetingBaaS pricing, Recall.ai startups, Recall.ai pricing

What does 1,000 meeting hours a month cost on Recall.ai vs MeetingBaaS?

MeetingBaaS: 1,000 hours with Gladia transcription uses 1,250 tokens, $441 at the $1,500 pack rate or $504 at the $625 pack rate, plus $99 a month for Pro if you need more than 75 bots a day. Recall.ai: $650 (1,000 x ($0.50 + $0.15)). Both include video. Both bill time a bot spends waiting in the lobby; MeetingBaaS says it bills it even when the bot is never admitted.

Sources: MeetingBaaS pricing, Recall.ai pricing, price tracker, Recall.ai usage billing docs

Which is more reliable, Recall.ai or MeetingBaaS?

We found no published bot-join success rates from either vendor. Recall.ai advertises a 99.9% SLA with contractual uptime guarantees on Enterprise, and we found no public status page. MeetingBaaS runs a public status page and publishes no SLA.

Sources: Recall.ai bot API page, Recall.ai pricing, MeetingBaaS status

Which supports more meeting platforms, Recall.ai or MeetingBaaS?

Recall.ai: Zoom, Google Meet, Microsoft Teams, Webex, GoTo Meeting (beta) and Slack Huddles, plus botless capture through its Desktop SDK and Zoom RTMS or the Meet Media API. MeetingBaaS supports Zoom, Google Meet and Microsoft Teams.

Sources: Recall.ai platforms, MeetingBaaS pricing

Which has better recording quality and speaker diarization?

Both include speaker diarization at no extra fee. Recall.ai documents a separate audio stream per participant. MeetingBaaS uses a different platform signal on each platform: channel audio on Zoom, network detection on Meet and UI detection on Teams.

Sources: Recall.ai diarization docs, MeetingBaaS docs

Which is the market leader, Recall.ai or MeetingBaaS?

On published signals, Recall.ai: a $38M Series B (September 2025) and 3,000+ customers by its own count. MeetingBaaS, run by SAS SPOKE near Paris, says 50+ companies build on it and publishes no funding. Its core is source-available under the Business Source License 1.1, not open source in the OSI sense, although the vendor uses that term.

Sources: Recall.ai Series B, Recall.ai home, MeetingBaaS home, MeetingBaaS license

Which has better support, Recall.ai or MeetingBaaS?

MeetingBaaS publishes tiers: basic on pay-as-you-go, priority on Pro ($99 a month) and a dedicated Slack or Discord channel on Scale ($199 a month). Recall.ai offers email and chat on pay-as-you-go and a shared Slack channel on its custom-priced Launch and Enterprise plans.

Sources: MeetingBaaS pricing, Recall.ai pricing

meetingstack visited Recall.ai's office and interviewed its cofounder in August 2026 (published September 2026). No vendor reviewed this comparison before publication, and every answer cites the vendors' own pages. Read the Recall.ai interview

Recall.ai logo
Recall.ai

$0.65/hr all-in ($0.50 + $0.15) / $0.25/hr startup / Custom

Founded 2022

San Francisco, CA

$38M Series B (Sep 2025)

MeetingBaaS logo
MeetingBaaS

Free tier / Pro $99/mo / Scale $199/mo / Enterprise $299/mo + usage tokens

Founded 2023

Neuilly-sur-Seine, France

Not disclosed

User ratings

Recall.ai logo

4.5/5

on G2 (1 reviews)

100% satisfaction

MeetingBaaS logo

Not yet rated on G2

Source: G2.com. Ratings may change over time.

At a glance

Recall.ai MeetingBaaS
Pricing $0.65/hr all-in ($0.50 + $0.15) / $0.25/hr startup / Custom Free tier / Pro $99/mo / Scale $199/mo / Enterprise $299/mo + usage tokens
Type Recording API Recording API
G2 Rating 4.5/5 (1 reviews) n/a
Team Size 11-50 Small team
Founded 2022 2023
Headquarters San Francisco, CA Neuilly-sur-Seine, France
Funding $38M Series B (Sep 2025) Not disclosed
Key Investors Bessemer Venture Partners, HubSpot Ventures, Salesforce Ventures, Ridge Ventures, Y Combinator, RTP Global n/a
Bot Join Time Under 10 seconds n/a
Diarization Separate audio streams per speaker n/a

Platform coverage

Recall.ai logo
Recall.ai 6 platforms
ZoomMicrosoft TeamsGoogle MeetWebexSlack HuddlesGoTo Meeting
MeetingBaaS logo
MeetingBaaS 3 platforms
ZoomGoogle MeetMicrosoft Teams

Compliance and security

Recall.ai logo
Recall.ai
HIPAA SOC 2 ISO 27001 GDPR CCPA
MeetingBaaS logo
MeetingBaaS
SOC 2 (infrastructure) ISO 27001 (infrastructure) GDPR CCPA

Feature comparison

Feature Recall.ai MeetingBaaS
Meeting bot API (6 platforms) No
Real-time audio/video streaming (WebSocket) No
Desktop Recording SDK (no visible bot) No
Interactive agents (speak, display in meetings) No
Per-participant audio streams for speaker separation No
Calendar Integration API (free) No
Mobile Recording SDK for phone and in-person capture (listed as coming soon) No
Zoom RTMS access via Meeting Direct Connect (Zoom Preferred Partner) No
Built-in transcription ($0.15/hr) No
SOC 2, ISO 27001, HIPAA, GDPR compliant No
US, EU, JP data residency No
Source-available bot infrastructure No
Self-hosted or managed options No
Multi-platform bot support (Zoom, Meet, Teams) No
Webhook-based API No
Transcription via Gladia (built in) or bring your own key for Deepgram, AssemblyAI, Speechmatics, Soniox or ElevenLabs No
Calendar integration for auto-join No
Real-time WebSocket transcription No
Speaking bots API No
Send recordings to your own S3-compatible storage No
MCP servers No
Official TypeScript SDK (@meeting-baas/sdk) No

What makes each tool different

Recall.ai logo

Recall.ai

Recall.ai is the leading meeting bot infrastructure provider, processing, in the words of its own engineering blog, terabytes per second of real-time media across many thousands of cloud instances. Over 3,000 companies use it, including HubSpot, ClickUp, Monday.com, and Instacart. They also offer a Desktop Recording SDK for botless capture and interactive agents that can speak inside meetings.

MeetingBaaS logo

MeetingBaaS

MeetingBaaS is a source-available alternative to Recall.ai: its core is published under the Business Source License 1.1, which allows self-hosting for internal use and converts to Apache 2.0 after 18 months. You can self-host the bot infrastructure or use the hosted service. 50+ companies use it, with an official TypeScript SDK and REST code samples for other languages.

Strengths and weaknesses

Recall.ai logo
Recall.ai

Strengths

  • Widest platform coverage (6 platforms + desktop SDK)
  • 3,000+ customers (company figure)
  • Separate audio stream per participant, so speaker identity comes from the stream rather than from model inference
  • Interactive agents can act inside meetings
  • SOC 2, HIPAA, GDPR with BAA available

Weaknesses

  • $0.50/hr adds up at high volume; volume discounts exist but Recall.ai does not publish the rates, saying startup and enterprise discounts differ too much to list
  • Storage is sold in 30-day units with no published annual rate
  • No official language SDKs (REST API only)
  • Bot approach faces platform restrictions (Teams blocking)
MeetingBaaS logo
MeetingBaaS

Strengths

  • Source-available code gives full transparency (369 GitHub stars across the Meeting-Baas org)
  • Self-hosting option for privacy-sensitive use
  • Competitive pricing ($0.35-0.50/hr recording, $0.44-0.63/hr with Gladia transcription)
  • Free plan with 75 bots/day and 8 free hours
  • Six transcription providers selectable per bot

Weaknesses

  • Self-hosting requires DevOps investment
  • Newer and less battle-tested than Recall.ai
  • Smaller team and community
  • 3 platforms vs Recall.ai's 6

Test with your own meetings

Bot behavior varies by platform and meeting setup. Run a few of your own calls through each before you commit.

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